The first industry benchmark for HVAC membership churn rates, built from anonymized data across hundreds of service companies. See how your retention compares.
MemberBay tracks membership lifecycle events for HVAC, plumbing, electrical, and pest control companies using ServiceTitan.
All data is fully anonymized. No company names, member names, or personally identifiable information is ever included in the benchmark.
The benchmark updates quarterly as our dataset grows.
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